At CaliforniaCoins.net, we strive to provide our customers with the best possible shopping experience. If you are not completely satisfied with your purchase, we offer a hassle-free return policy within 14 days of receiving your order.

Conditions for Returns

• Items must be in their original condition, unaltered, and unused.
• The original packaging and any accompanying documentation must be included.
• Proof of purchase, such as the order confirmation or receipt, is required.

How to Initiate a Return

To initiate a return, please contact us at orders@californiacoins.net within 14 days of receiving your order. Include your order number and the reason for the return in your email. Our customer service team will guide you through the return process and provide you with a return authorization if eligible.

Return Shipping

Customers are responsible for the return shipping costs unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping method like USPS, UPS, Fedex, or DHL.com to ensure the safe return of your items.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within a reasonable timeframe.

Contact Us

If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us at jay@jaycoinshop.com. Our team is here to assist you and ensure your satisfaction with every purchase.

Thank you for choosing Numismatic Metals as your bullion & coin dealer!!